460w Common Slot Gold Power Supply Kit

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460w Common Slot Gold Power Supply Kit

460w Common Slot Gold Power Supply Kit With Meter
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Document ID: c04023988

Advisory: HP ProLiant ML and DL G6, G7 and Gen8 Servers - Certain Power Supplies May Randomly Have Zero Watts of Power Consumption Reported By HP Integrated Lights-Out (iLO) or IPMI

NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Last Updated: 2013-11-21

DESCRIPTION

Certain power supplies may randomly return incorrect power consumption values to HP Integrated Lights-Out (iLO). When this occurs, iLO interprets the power reading coming from the power supply as zero watts. IPMI reporting is also affected when this occurs.

SCOPE

Any ProLiant ML or DL G6, G7 or Gen8 series server running iLO 2 Firmware Version 2.12 (or earlier), iLO 3 Firmware Version 1.61 (or earlier), iLO 4 Firmware Version 1.30 (or earlier) and configured with any of the following power supplies:

HP 460W Common Slot Gold Hot Plug Power Supply Kit - Option Kit 503296-B21
HP 750W Common Slot Gold Hot Plug Power Supply Kit - Option Kit 512327-B21

RESOLUTION

To correct this issue, update to the following versions of iLO firmware:

iLO 2 Firmware Version 2.15 (or later)
iLO 3 Firmware Version 1.65 (or later)
iLO 4 Firmware Version 1.32 (or later)

Perform the following steps to obtain the latest iLO 2 firmware version:

Click on the following link:
Select the appropriate operating system.
Click on 'Firmware - Lights-Out Management.'
Locate, download, and install iLO 2 Firmware Version 2.15 (or later).

Perform the following steps to obtain the latest iLO 3 firmware version:

Click on the following link:
Select the appropriate operating system.
Click on 'Firmware - Lights-Out Management.'
Locate, download, and install iLO 3 Firmware Version 1.65 (or later).

Perform the following steps to obtain the latest iLO 4 firmware version:

Click on the following link:
Select the appropriate operating system.
Click on 'Firmware - Lights-Out Management.'
Locate, download, and install iLO 4 Firmware Version 1.32 (or later).

RECEIVE PROACTIVE UPDATES: Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP: For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document.

SEARCH TIP: For hints on locating similar documents on HP.com, refer to the Search Tips document.

Hardware Platforms Affected: HPE ProLiant DL380 G6 Server, HPE ProLiant ML370 G6 Server, HPE ProLiant ML350 G6 Server, HPE ProLiant DL360 G6 Server, HPE ProLiant ML150 G6 Server, HPE ProLiant DL180 G6 Server, HPE ProLiant DL160 G6 Server, HPE ProLiant DL180se G6 Server, HPE ProLiant DL320 G6 Server, HPE ProLiant ML330 G6 Server, HPE ProLiant DL585 G6 Server, HPE ProLiant DL385 G6 Server, HPE ProLiant DL785 G6 Server, HPE ProLiant DL120 G6 Server, HPE ProLiant ML110 G6 Server, HPE ProLiant DL160 G7 Server, HPE ProLiant DL180 G7 Server, HPE ProLiant DL320 G7 Server, HPE ProLiant DL360 G7 Server, HPE ProLiant DL380 G7 Server, HPE ProLiant DL385 G7 Server, HPE ProLiant DL580 G7 Server, HPE ProLiant DL388 G7 Server, HPE ProLiant DL585 G7 Server, HPE ProLiant DL980 G7 Server, HPE ProLiant ML110 G7 Server, HPE ProLiant DL360p Gen8 Server, HPE ProLiant DL380p Gen8 Server, HPE ProLiant ML350p Gen8 Server, HPE ProLiant DL160 Gen8 Server, HPE ProLiant DL388p Gen8 Server, HPE ProLiant DL320e Gen8 Server, HPE ProLiant DL360e Gen8 Server, HPE ProLiant DL385p Gen8 Server, HPE ProLiant ML310e Gen8 Server, HPE ProLiant ML350e Gen8 Server, HPE ProLiant DL380e Gen8 Server, HPE ProLiant DL560 Gen8 Server, HPE ProLiant DL388e Gen8 Server, HPE ProLiant DL360p Gen8 SE Server, HPE ProLiant DL320e Gen8 v2 Server, HPE ProLiant ML310e Gen8 v2 Server, HPE ProLiant ML350e Gen8 v2 Server, HPE ProLiant DL580 Gen8 Server

Support Communication Cross Reference ID: IA04023988

Hewlett Packard Enterprise Development shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided 'as is' without warranty of any kind. To the extent permitted by law, neither HPE nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett Packard Enterprise Development and the names of Hewlett Packard Enterprise Development products referenced herein are trademarks of Hewlett Packard Enterprise Development in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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Legal Disclaimer: Products sold prior to the November 1, 2015 separation of Hewlett-Packard Company into Hewlett Packard Enterprise Company and HP Inc. may have older product names and model numbers that differ from current models.